Menu

581 reviews

Read all reviews
0800 028 2800

Call us from your mobile

Our lines are open 24 hours a day 7 days a week

Please note calls may be recorded for training and monitoring purposes

Call us free on

0800 028 2800

Our lines are open 24 hours a day 7 days a week

Please note calls may be recorded for training and monitoring purposes

Frequently Asked Questions

Don't know your postcode? CLICK HERE

Free instant online cash offer for your property

We appreciate that selling your house, whatever the motivation, can be a stressful time, and that you will doubtless have many questions about House Buyer Bureau, our service, our process and the way we'll work with you.

Below you'll find a list of frequently asked questions that our friendly and dedicated customer service team get asked on a daily basis. We hope these go some way to alleviating any concerns and answering your queries, but if you'd like to know more don't hesitate to get in touch.

Do we get to see the agent’s reports?

We use an Asset Manager to value the property. They normally instruct two local Estate Agents to inspect your property. We are very happy to let you see a copy of the Valuation. 

Does someone come out from your company?

We have no need to meet you as we have the property inspected by local Estate Agents and a local RICS Chartered Surveyor.

How does this work?

We will give your contact details to our Asset Manager who will call you to arrange access for the Estate Agents and Surveyor.

What are the catches?

There are absolutely none apart from the fact we obviously buy below the market value.  Also, you are not committed to the sale until contracts are exchanged.

How does the process work?

It’s very simple and straight forward. Visit our page on How it Works.

How much bmv do you pay?

It depends where your property is and price bracket the property falls into. We generally require a discount of 15% to 20% below market value. If the value is less than £100,000 we normally look for a discount of between £15,000 and £20,000.

Do you drop the price at the last minute?

Unfortunately we know firms that often do this. We don’t agree with this and have no  intention of dropping the offer last minute.

Would it be possible to have a copy of the valuations?

Yes, we are very happy to let you have a copy of the asset managers valuation summary.

Do we need an EPC?

As this is an ‘off market’ transaction there is no need for an EPC.

Live Chat

Live Chat

Is currently offline

Let’s have a real chat instead, please leave your number and we’ll call you back.  We promise we won’t hassle you, if we’re not the right route for you, we won’t call you again.

Thanks, someone will be in touch soon.

Before You Go