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Mr Ruell, Nafferton, 16 Feb 2018

Fair price in exchange for a quick sale

Our house sale was handled very well from start to finish. The purchase price was lower than hoped but it was a fair price in exchange for a quick sale, and the valuation process was very transparent. 
It is all about managing expectations – due to a family bereavement we wanted to move quickly to be closer to family and House Buyer Bureau enabled us to do that. 
We approached a couple of different companies offering (or claiming to offer) a similar service and had awful experiences, including very low offers, “bully boy” type tactics and badgering to a point bordering on harassment.
House Buyer Bureau was different from the outset. We dealt with the same person throughout the entire process, there was no pressure, they were contactable and proactive in responding or gathering information, they always had time to explain or discuss any information or queries raised, they worked around us at every stage, they were very quick and professional and they achieved each milestone in the process on or before the date they were aiming for.
The service provided by Kim at House Buyer Bureau was second to none, the service provided by their solicitor was very good and the surveyor and ID people were very professional and accommodating.