I felt I could just ask anything and she would explain it to me
I looked on the website and it seemed there were quite a lot of elderly people who had property they wanted to get rid of but didn’t seem up to the stress and hassle of doing it themselves. Quite a lot of the testimonials said the staff were there to help the sellers. I found HBB really helpful. Dorothy always rang me back quickly if she wasn’t able to answer the phone when I rang. I felt I could just ask anything and she would explain it to me. It was as if she was here with me holding my hand!
Also, my partner partner died last year, I was in a fragile emotional situation, the fact that I had someone nice to talk to was a great help. Having got rid of the property I am able to think about moving on with my life.