Testimonials & Reviews

Below you will find a list of testimonials & reviews from some of our recent customers.
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
The team especially Dorothy were very helpful in describing their service. They arranged the valuation quickly and all paperwork documents were sent both by Email and in hard copy. The team were in touch explaining each step of the procedure should I accept their service. Also explaining I could stop the process at any time. Just before taking up the process my house sold privately. But I felt re assured and Informed at all times whilst dealing with House Buyer Bureau
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Simon, Notts, 14 April, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
The sale, although not completed was handled sensitively and swiftly by one person, Dorothy, who was my first point of contact. From initial contact to closure, the professionalism and friendliness of everyone I dealt with made this process so easy and stress free. They did exactly what they said they would do.
Is there anything extra we could have done to improve on the service you received?
Nothing at all
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
J, Rotherham, 14 April, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
I thought Sarah and myself worked really hard to get this property sorted and must say that she was extremely helpful and it was a delight to deal with both Sarah & the House Buyers Bureau It was also very refreshing to deal with a company that were true to their word Many Thanks Colin & Jan
Is there anything extra we could have done to improve on the service you received?
Find a faster conveyancing co
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Colin, Powys, 14 April, 2014
Overall, how satisfied were you with our service?
Somewhat satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
All our telephone and email queries were answered promptly and efficiently. Because we never had face to face contact we were pleased that information from the company was easy to access and the very personable Sonia Shortland was always available and helpful. The whole process can be stressful at times and it was important to be kept updated at all times.
Is there anything extra we could have done to improve on the service you received?
All in all we were happy with the service we received
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Michael, Liskeard, 14 April, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
I would like to say thank you. It has been a very easy and smooth way to sell a house. Sara lane has been fantastic !! Very helpful always kept me informed and a really lovely lady.
Is there anything extra we could have done to improve on the service you received?
No it has been brilliant
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Elizabeth, Cambs, 14 April, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Like anybody else I would have like to receive the valuation price of my property but I also wanted a quick, hassle free sale and that's what I got. From the moment I first made contact with Sara Lane (and Mike in Sara's absence) through to completion, I was impressed with their knowledge, advice and efficiency. I was kept informed at every stage of the process and Sara was always friendly, helpful and professional when I had questions. Even when there was a hitch, which could have delayed my sale, House Buyers found a solution. From start to finish they make the selling of a house effortless! If you want/ need a quick sale and are willing/able to accept less for your property I would strongly recommend HBB. I was directed to HBB by Gavin at 'The Advisory.co.uk' who described them as genuine and reputable and based on my experience they are.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Angela, Lancs, 14 April, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
We had been trying to sell our house for seven years when we turned to House Buyer Bureau for help. The person who dealt with the purchase of our house was Sonia Shortland, who was not only professional but friendly and very helpful. We had lived in our home for thirty five years. The sale went through without a hitch and was completely stress less.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Mrs Collier, Lancs , 01 March, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Excellent service provided by everyone that I spoke to at the House Buyer Bureau and Edward hands and Lewis solicitors. From start to finish everything was done very quickly without any hitches and Sara kept me at ease all throughout the process
Is there anything extra we could have done to improve on the service you received?
Nothing at all
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
H Mufti, Huddersfield, 01 March, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Dorothy managed the sale in a very professional manor. She arranged dates and time to suit my working arrangements and kept us informed every step of the way. This has been a swift process with the sale completed in just 7 days!!! and we would recommend this company to anyone looking for a quick and easy process, integrity and a high code of practice.
Is there anything extra we could have done to improve on the service you received?
Nothing
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Steve, Leicester, 01 March, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Was handled by Dawn, very lovely to speak to and genuine.
Is there anything extra we could have done to improve on the service you received?
Nothing really
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Max, Scarborough, 01 March, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Using HBB was easy, quick and hassle free. Dorothy was very helpful and guides you through the process with little fuss. If you don’t mind selling below market price and require cash fast I highly recommend HBB.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Gavin, Guisborough, 01 March, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
I must thank Dorothy for her calm, helpful, pleasant way of dealing with the purchase of our home. This is on top of the enthusiasm and efficiency she displayed during the purchase. There were some snags along the way but Dorothy handled them sympathetically and quickly ironed them out. Top communication skills on top of all that. I highly recommend this company based on my experience.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
John, Tyne and Wear, 28 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
I contacted the House Buyer Bureau with the intentions of selling my property quickly. I was put in contact with a lady called Dorothy who was extremely helpful, Dorothy talked me through every part of the process and kept in contact with me daily. I felt comfortable that I could just pick up the phone if I had any questions or concerns. I also felt comfortable that everything was arranged quickly and at a time to suit me. I am very happy with the service I received and would not hesitate to recommend House Buyer Bureau to anyone. I would like to extend my thanks to Dorothy.
Is there anything extra we could have done to improve on the service you received?
I feel happy with the very fast completion of the property sale and do not believe any improvements can be made to such a service.
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Lesley, Sunderland, 27 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Very good service, the way it was handled was excellent.
Is there anything extra we could have done to improve on the service you received?
No , there isn’t anything. Over the moon with everything.
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Malcolm, County Durham, 25 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
We ended up not selling to HBB as our estate agent found a buyer for us just when we had agreed to sell to HBB! The service we received was excellent and I can’t fault Dorothy that we were dealing with. In fact, for her efforts I am donating our £20 voucher to Dorothy as a thank you.
Is there anything extra we could have done to improve on the service you received?
Nothing at all.
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Mr and Mrs Sims, Torquay, 25 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Had already had an estate agent value the property so expected the price to be a bit higher. The service from everyone concerned was very good, and very fast.
Is there anything extra we could have done to improve on the service you received?
Would have liked a higher price.
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Mr Griffin, Leics, 24 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Sonia kept me up to date all the way through, excellent service.
Is there anything extra we could have done to improve on the service you received?
Nothing
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Elizabeth, Sheffield, 24 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Very very good and I'd put Dorothy at the top of my list! Their service was swift and informative.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Geoff, Sheffield, 21 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
We found HBB very helpful and quick to get the right result for us we are more than satisfied.
Is there anything extra we could have done to improve on the service you received?
Standard of care was fantastic
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Mr and Mrs Reed, Yorkshire, 21 February, 2014
Overall, how satisfied were you with our service?
Very satisfied
Please could you take a few minutes to describe how the sale of your property was handled by House Buyer Bureau, the level of service you received and were any of the House Buyer Bureau team particularly helpful?
Dorothy was extremely helpful and highly professional throughout my selling experience. Very easy service to use, they take care of everything, making a quick sale effortless. Very happy with the House Buyer Bureau, they were also willing to pay the best price for my property, out of all the other companies I approached.
Is there anything extra we could have done to improve on the service you received?
No
How likely is it that you’d recommend House Buyer Bureau to people you know?
Definitely
Alex, Manchester, 20 February, 2014
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