We understand that selling your property can be stressful, especially if you need to sell your house fast and discreetly.

Call us or complete our short online form, and we’ll get back to you within 24-hours with an initial offer. We only need a few pieces of information about your property to calculate an offer. Unlike many quick house sale companies, we won’t make a high offer and chip away at it as the sale progresses. We will only ever change our offer if the survey flags significant issues we didn’t know about before.

We are open about the fact that we buy below market value. How much below market value we pay will depend on the location of your property and the price bracket it falls into. We generally require a discount of 15% to 20% on the market value, or between £15,000 and £20,000 if the house value is less than £100,000. It’s a discount most of our customers are happy to accept for the convenience of selling quickly and discreetly. When you eliminate the costs of selling on the open market, such as legal fees, estate agency fees, bills and mortgage payments, our customers are often surprised that the final price is not much less than what they’d get after waiting at least six months to sell traditionally — and all with a lot less stress. Find out more about what we pay.

It’s a fair question. It makes no sense for us to undervalue your property as we know you are far less likely to accept our offer. We want to make an offer that works for you and for us. When valuing a property our expert underwriters use hundreds of bits of information about properties like yours that are for sale or sold recently (using sites like Rightmove, Zoopla and other property data sites) AND we talk to local estate agents for their views AND we get an independent RICS survey which includes the surveyors view on value. We’re happy to share this information with you so you can see that we’re not undervaluing. Find out more about our free property valuation service.

Yes! The reason we ask if you’ve made any improvements, such as installing a new kitchen or adding an extension, is that these factors can affect the value of your property, and the only way we know about these things is because you tell us and share pictures of your property.

No genuine property buying company will offer you 90%. If you have received such an offer, check the fine print to make sure that you’re not being tied into a contract. Some companies will reduce the offer later in the process, knowing that you are contractually bound to continue with the sale. Others will significantly undervalue your property to make the offer percentage look higher. In either case, you’re likely to lose out. As most cash house buyers work similarly, we understand the costs involved in buying and selling property. It isn’t viable to cover the costs of the process and make a profit when buying at a discount of only 10%. If you have received an offer from another company, contact us to get a second offer for comparison. We’re confident that we will provide you with the best combination of price and service. Find out more about what we pay and check out our short guide on the red flags to look out for when choosing a cash house buying company.

There are several different types of valuation tools in the market, and they all do different things. All models rely on comparing your property or postcode with similar properties to estimate value. Sometimes, they also give you a “confidence” score telling you how accurate the valuation is likely to be. This is because the valuation isn’t specific to your property, which means it can be anything from deadly accurate to tens of thousand pounds wrong (in either direction!). Added to this, if an estate agent is valuing the property, they tend to overvalue to win an instruction (only to suggest a few weeks later that you should reduce the asking price). Our valuation will be specific to your property, based on a combination of the available market data, the property-specific information you give us and the feedback from the independent survey. And it will be more than a valuation – it is a firm offer to buy the property quickly and for cash now, rather than an estimate of what it might sell for at some point in the future.

If you contact us for an initial cash offer, this will be valid for 14 days. After this time, you are welcome to come back to us and request a new offer. Requesting an initial cash offer does not oblige you to make any further commitment. As with a traditional sale, you can change your mind at any time before contracts are exchanged. If you choose not to accept our offer, we won’t badger you with sales emails, but we might check in from time to time to see if we can be of any help (if you permit us to do so).

We can complete your sale in as little as seven days or whatever time scale suits you. With House Buyer Bureau, you call the shots. If you accept our initial offer, we’ll arrange for a survey to be conducted on your property and take care of all the paperwork. Some house buying companies are not genuine cash buyers at all — they will need to obtain financing to buy your house, or they may pass your details onto a third-party buyer, which often results in delays. House Buyer Bureau is a genuine cash buyer, and we are happy to provide evidence to show we have the funds to buy your house fast.

If you choose to accept our initial offer, we promise to uphold our end of the deal and complete the sale. Unlike selling on the open market, there is no risk of property chain problems or the buyer (us) changing their mind. We will do an independent RICS survey to check the property’s condition. If this throws up something significant we didn’t previously know about, we may need to amend our offer, but we will talk to you about this. If you aren’t happy with our revised offer, you’ll be under no pressure to proceed with the sale. We won’t walk away from buying your house.

Of course. Unfortunately, there are unscrupulous cash buyers and brokers who will deflate your house’s value to mislead you into thinking you’re getting a higher percentage. At House Buyer Bureau, we do not do this. We will be open and honest with you at every stage of the process, and you are in control at all times.