What you should know before choosing a quick house sale company

House Buyer Bureau is a genuine quick house sale company. We’re honest about the way we work and the offers we make.

We’re proud of our reputation as one of the UK’s best quick house sale companies. We’re also one of a handful of cash property buyers recommended by The Advisory, the impartial authority on everything house selling.

We’re all familiar with unscrupulous companies hooking sellers in with a high offer and locking them into a contract, only to chip away until the final price is a fraction of what the house is worth.

Unfortunately, there are many unfair tactics employed by cash buyers in the quick sale market. If you need to sell your house fast, we believe you should be aware of them so that you can pick the best quick house sale company.

When the Competition and Markets Authority (CMA) — formerly the Office of Fair Trading (OFT) — launched a study into the quick house sale market, House Buyer Bureau welcomed it with open arms.

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It’s a sad reality that, in our line of work, we often buy houses from customers who have recently lost a loved one, are struggling financially, have experienced an upheaval in their lives or can’t sell on the open market. It’s rewarding to help these people sell their houses fast — we take care of the entire process, so they don’t have to worry. But there are unethical firms out there taking advantage of sellers, especially those in a vulnerable position.

As one of the best quick house sale companies on the market, House Buyer Bureau does not engage in any of the practices identified in the CMA’s review.

All our business practices are externally reviewed by regulatory risk auditors, so when you sell with us, you can trust that we will be discreet, sensitive, fair and honest.

If you’d like to know more about how we work or have questions about selling to House Buyer Bureau, get in touch, and one of our friendly team will be happy to help.

6 Quick House Sale Company Red Flags

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1 Unclear Fee Structures

Some firms offering quick house sales impose additional unexpected fees following their initial valuations. These fees are often mandatory if you want to move forward.

House Buyer Bureau doesn’t charge any fees. If you agree to our offer, we’ll sort all the paperwork, and using our solicitors is free. If you don’t want to sell to us, there are no hard feelings and no fees to pay. If you decide to pull out before we exchange contracts, you don’t pay a penny — not even for your valuation. Learn more about what we pay.

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2 Reducing the Price Last-Minute

There are house buying firms out there that purposely reduce their offer when a seller is committed to the transaction. On the day before the exchange of contracts, they slash the price they’ll pay to make more money. With the best quick house sale companies, including House Buyer Bureau, the “formal offer” is protected.

Our formal offers are subject to a contract and RICS survey, and we’ll only ever reduce the amount we offer on the rare occasion that the survey flags significant issues.

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3 Making Misleading Claims

Quick house sale companies buy properties at a percentage of their market value. At House Buyer Bureau, we typically offer around 80% of a house’s value. We can offer this service free to our customers because we recoup the cost by selling the property on. The benefit for our customers is that they get cash-in-hand and a quick sale. There is no jumping through hoops, finding estate agents, paying bills on your property while you wait to sell, having to be available for viewings or negotiating back and forth to get an acceptable price.

As one of the best quick sale companies, we are completely upfront about this, but some firms aren’t so honest. They might offer a high percentage of value based on their valuation, but in reality, their valuation is artificially low, and they’re buying the property at a much higher discount.

These practices are dishonest and not something we engage in.

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4 Falsely Claiming to Be a Cash Buyer

The CMA also found that some firms claim to be cash buyers, but they’re really brokers (or lead-generating companies) that collect your data and sell it to a third party to pursue. We recommend always doing due diligence and seeking clarification that your house buyer is actually who they say they are. We are a genuine cash buyer and are happy to provide evidence of funds.

House Buyer Bureau is part of HBB Relocation Services Ltd (company registration no. 7857990), and you can find out more about us and our financial accounts at Companies House or Endole.

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5 Locking You into Contracts That Prevent You from Changing Your Mind

The same quick house sale companies that make a big offer and lock you into a contract (during which they gradually chip away at the price) also usually block you from selling to another buyer — sometimes for up to six months or more. This is usually because they are raising the funds to pay you or because they’re a broker that needs time to sell your “enquiry”. This means that you rarely get the quick sale you need, and worse, some firms charge you thousands of pounds for breaching the contract and going somewhere else.

We don’t ask you to sign a contract. You’re under no obligation to accept our offer — both in principle and formal — and you can walk away at any time right up until the point of exchanging contracts.

6 Offering a Quick Sale and Then Taking a Long Time to Complete It

Some firms offer a fast sale when they’re in no position to do so. Whether it’s because they are raising finance or trying to sell your details to another buyer, it’s misleading and potentially devastating to customers who need to raise funds quickly.

House Buyer Bureau is a genuine cash buyer, and we can prove that we have bought houses in as little as seven days. Our property purchases are not subject to obtaining bank finance or mortgages, so you can move forward knowing that you’ll sell your house and get your cash quickly — no delays or dragging out the process.

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How to Spot a Genuine Quick Home Sale Company

The website contains full contact details

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Ideally, there should be multiple ways to get in touch — a phone number, email address and postal address.

There are plenty of first-class customer reviews

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Check out independent review sites like Trustpilot and Feefo, as well as the house buying company’s website.

They have the necessary expertise to manage a quick house sale

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Look at the “About Us” page to find out how long the company has been trading for and who its team members are. Do they have the knowledge and connections to make sure your quick house sale moves quickly?

The pricing structure is clear and transparent

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It should be easy to understand exactly what the company is willing to pay for your property and what fees, if any, the customer is liable to pay. If there is a reluctance to answer questions directly, be careful that there are no plans to sneak in extra fees further along the sales process!

The company can show evidence of funds

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Check that the company is a genuine cash buyer and has the funds to buy your property outright without seeking financing or enlisting the help of a third party. If the company is unwilling or unable to show you proof of funds, this is a big red flag.

No contracts that lock you in

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Check that there is no small print that locks you into selling to the company for a fixed period. Some quick home sale companies will add a clause in the small print of their contract that gives them exclusive selling rights, and if you try to sell via another company or estate agent, there may be a hefty penalty to pay.

Realistic offers

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Most quick house sale companies make their income from buying properties at a discount and selling them for a profit. If a company gives you a cash offer that exceeds around 80 – 85% of the asking price, this is probably too good to be true, and they will claw back some money by adding extra fees elsewhere.

Accreditations and affiliations that matter

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Look for membership of organisations such as The Property Ombudsman and The National Association of Property Buyers.

If you’re still unsure how to choose a quick house sale company, download our guide, Top Tips for Choosing a Quick Sale Company You Can Trust or get in touch with our friendly team of property experts to discuss your needs and get a cash offer. We’re here to help, and we won’t use pushy sales tactics to clinch the deal. Check out what our customers are saying about us below.